Ground Source Heat Pump Servicing, Maintenance, Repairs and Break/Fix

Heat pump services carried out by manufacturer trained and qualified staff for Mitsubishi Ecodan, Mastertherm, Vaillant, Thermia/Danfoss, Daikin, IVT, Kensa, Eco-Forest, Pico, Calorex, Dimplex and Stiebel-Eltron.

We work in Cornwall, Devon, Somerset, West Dorset, West Wiltshire and the Bristol area.

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Please specify which of the service packages below you require when getting in touch.

PACK 1 – Ground source heat pump service

Choose this option if you need to have your ground source heat pump system serviced including ground loops and manifold check to protect warranty and to comply with RHI scheme requirements.

PACK 2 – Ground source heat pump, hot water cylinder and G3 service

Choose this option if your ground source heat pump requires service together with the hot water cylinder to include a G3 safety check – to include ground loops & manifold check. This protects your manufacturer warranty, complies with RHI scheme requirements and fulfils the landlord safety check (if applicable).

Repairs & Break/Fix

Onsite call out and first hour on site – £145.00 + VAT

Onsite hourly rate – £85.00 per hour + VAT

Remote access call out and diagnosis (only available for system with remote access modules or video camera technology) – £70.00 + VAT per hour

Replacement parts – on application at time of repair quote

Please note: most heat pump manufacturers require an order to be placed and paid for before a part will be shipped to you.

We will facilitate this service and quote you for the part and the time and attendance to replace it.

Priority will be given to customers with no heating and hot water and to vulnerable customers.

Due to COVID-19 restrictions and additional health & hygiene management, we are restricted with the number of visits we can carry out between Monday – Friday 9am – 5pm so your patience and understanding is greatly appreciated.